The sales rep that came out to get us to try spectrum.Was misleading to put it nicely. We've had it for 5 days now. And almost daily have to unplug the modem to get it to work. Pause and rewind Live TV does not work through the app we were told it would function identical to our current dish setup, and it does not. We were also told the 1st month would be a trial month, 5 days in, we got a bill for a full month. Customer service is horrendous, and that is sugar coating it.
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