This is a review of the companies customer services, and not a review of their services provided. I made an inquiry to this company, when I needed services for a traffic ticket. Prior to them calling me I handled the ticket myself. I received a call from the company and told them what I had done. The person on the phone proceeded to denigrate me on the phone telling me that I had made the wrong decision and didn't know what I was doing. He also made a false claim that because of my decision that my insurance would automatically go up $900/yr. After the tirade he quickly hung up before I could respond. I then got an email about how they can sometimes be sarcastic or direct on the phone, which sometimes leads to negative reviews online. I let them know that they just initiated me submitting another negative review. Their response was threats of legal retribution for defamation, because I didn't actually use their services. Very unprofessional.
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