I didn't purchase their services based on several reasons: 1) all of the negative reviews; 2) the company claiming that every negative review is fake; 3) the rude phone rep; 4) the threatening email claiming they'll sue me if I post a negative review bc I didn't purchase their services and can't review their services (not reviewing their services: reviewing my interaction with the rep); 5) claiming their customers are "repeat" customers; 6) cost and failure to honor their alleged guarantee. Every company is going to have some negative reviews, as it is impossible to make every single customer happy. No matter how hard a business may try, it will have upset or unsatisfied customers. By claiming that every negative review is fake and falsified, they are not being honest. If they can't be honest about this, then I can't trust anything they say. My second primary reason for not purchasing their services is the rude agent on the phone. As soon as I started asking questions to address my concerns, he became rude and belligerent, and immediately disconnected the call. The majority of potential customers seeking a new service with an unknown company is going to have concerns and questions. A good business owner and representatives can professionally address those concerns. A good product sells itself. But the sellers are the ones who turn away those customers. Repeat customers? If the information provided is adequate and comprehensive, as it should be, clients would not need to pay for more information the next time they receive a ticket. Hence, stating that they have many repeat customers suggests that the information provided is not of high caliber. Lastly, cost & guarantee. High cost of almost $300 with an alleged guarantee. The website claims a full refund if it doesn't work. Nonetheless, there are several reviews on various platforms that reference paid clients sharing their experience of the company refusing to issue a refund in accordance with their policy. Update: I knew this world be flagged as fraud. It's a real review. They flag every negative review. Proof: he told me to go to the clerk and ask for a bench decision, which would extend the court date. Then he said to ask the judge for verification of evidence. If pictures were allowed, I'd post screenshots of the emails.
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How to beat a speeding ticket. Contest and beat traffic tickets for radar, laser, photo radar, lidar, vascar
