Would give a 0 if possible. Im writing only about my experience with the online loans. It is literally impossible to speak with anybody from the company for online support. I left over 5 boicemails a day and numerous emails. Both say that due to how busy they are they cant take your inquiry. The first time I took a loan with them, I had to submit my banking information 3 times and my loan application 4 times before they finally approved it 5 days later. Definitely not "speedy." When I paid my loan on time, I had to reborrow one more time. It takes a minimum of 3 days for your payment to show up online before you can reborrow. I spoke with a nice lady at a branch who got me to send proof showing the payment clear so that I could reborrow. I again submitted my loan application with banking ... and nothing. Another email the next day saying I had to submit all my info again, which I did.. and silence. Again numerous voicemails and emails and no response. I wrote an email nicely explaining my frustration that I cant get a hold of me to which I got an email back the next day saying they cant approve me for a loan even though my income had not changed or anything, and I paid on time. I easily went to another company who approved me and sent me my money within 2 hours on a weekend. It is simply not worth the stress when there are so many better options. They are clearly short staffed, ir negligent at best. If you must use this company - go into a branch.
Claim your business profile now and gain access to all features and respond to customer reviews.
