Terrible customer service! I hired a floor sander bundle online for 2 days and paid extra for all the required accessories. It was due to be delivered by their Swansea office. We tried to contact them numerous times to confirm delivery time, but no-on answered the phone. Eventually the sander was delivered at 5pm, so a whole day was lost, and none of the accessories were delivered. The driver had grabbed a few things off the shelf as he thought I hadn't ordered them, I appreciate the gesture, but unfortunately they were not what we needed, so I had to order from Amazon. I have tried repeatedly to ask for a refund of the undelivered accessories but despite promises from customer service to get someone to contact me, I have had no communication from anyone at Swansea and they have not refunded the amount I have requested or collected the machines. I would not recommend this company as they are unreliable with poor communication.
Claim your business profile now and gain access to all features and respond to customer reviews.
Speedy Hire is the UK and Ireland’s leading provider of tools, specialist equipment and services.
We provide exceptional customer experience, accelerating collective success towards a sustainable future.
Our mission is to provide safe, reliable hire equipment and services to enable the successful delivery of customer projects.
Our commitment to our customers is always underpinned with health, safety, the environment and community at the forefront of our mind.See more
