Booked a 12yd skip and road permit online, Speedy Hire took the funds from my bank account but their online system failed to process my request. Two phone calls to the customer service (that’s a joke in itself), has so far yielded zero response, in fact the two operatives I spoke to both sounded disinterested and one of them was yawning during the call. Three emails unanswered. What’s hugely disappointing is the fact that I have used Speedy for skip hire previously and couldn’t fault them, but this experience has been nothing short of a disgrace. It will be interesting to see if they respond in the next day or two, otherwise it will be dispute with the bank and possibly action through the courts to recover funds taken without providing the service requested. One to avoid in the future for sure!
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Speedy Hire is the UK and Ireland’s leading provider of tools, specialist equipment and services.
We provide exceptional customer experience, accelerating collective success towards a sustainable future.
Our mission is to provide safe, reliable hire equipment and services to enable the successful delivery of customer projects.
Our commitment to our customers is always underpinned with health, safety, the environment and community at the forefront of our mind.See more
