Review Time
I'm done
This casino has gone to hell....
The support is rude and takes forever to respond, there was a glitch when trying to purchase gc package and my sc was not credited to my account and I had taken screenshots for proof and danica the support agent was everything but helpful. I hope they get shut down
I truly believe that this platform has the power to control your odds of winning .how they do it like many other plstforms.they are letting you win a little bit at a time but have capped rtp capped as in their is a threshold of how much you can win. Mine would be around 300$ after thst not one single dime is returned until thst 300$ is gone that's on every single game.i suggest you save your money because they are truly going to get you hooked then take all your money..........
Has been a staple in my bag of sc casino go to's for awhile now, very all around consistency and good customer service make this site standout. Redeeming process is pretty solid but maybe could be more consistent with the speed part of it but they do pay up.
Negative 5 Stars, I mistakenly bought a 25$ coin package and wanted a refund or placed on sc, they said you make a mistake, no refund, no making right. Stephanie said she was the highest point to message back when I asked for a refund and have a good day and disconnected me. What a b..... this game I play all the time, well I'm closing my account looking for somewhere else understands my issue when I have one. DON'T PLAY THIS PLATFORM UNLESS YOU WANT TO GET RIPPED OFF!!
If I could rate this service with no stars, I would. Every time I attempt to cash out, I meticulously check to ensure my card is eligible for withdrawals. I submitted two documents—one from their site and another from a different source, confirming its validity. However, when it came time to cash out my winnings, they refused to process it. This means I won't receive my funds unless I open a brand new bank account, which is not feasible for me. I'm incredibly frustrated with the team, who were also very unhelpful.
This service is truly disappointing, and the customer support reflects that. From the beginning, everything feels dishonest and intentionally frustrating, as if the system is set up to wear customers down instead of assisting them. When issues arise—and they will—you find yourself dealing with a service that clearly lacks concern. Customer support is a nightmare. Responses are slow, evasive, or completely ineffective, and it often feels like they are intentionally avoiding responsibility. Rather than resolving problems, they deflect, provide scripted responses, or simply stop communicating. It feels shady and manipulative, not just incompetent. What stands out most is the apparent lack of integrity this service exhibits. Policies seem purposely vague, errors are never acknowledged, and there’s no effort to rectify situations. It’s hard not to feel as though they are banking on customers giving up out of frustration. Overall, this service operates unethically, treats its customers poorly, and offers nothing to justify the hassle. Save your time, money, and patience—engaging with them is simply not worth it.
I have been misled by their promotions twice. The first time, I received different free spins instead of the ones I had paid for, and now the second time they aren't functioning at all. I spent 20 minutes with the support team, but the issue remained unresolved and I received no compensation. I won't be making any more purchases, as I'm concerned that next time I won't receive the sweepstakes coins I intend to buy.
There is a clear lack of transparency and avoidance when it comes to addressing questions or concerns about percentages and data. The customer service is questionable and unhelpful, often refusing to provide clear answers. You may experience a small initial win, but once you attempt to withdraw, your chances of success diminish significantly.
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