Ended up requesting $282 on a redemption after being fully verified then I was told they were going to keep my money because they detected multiple accounts by which were obviously fraudulent because I'm verified on one account I read terms and conditions and fully understand you cannot have multiple accounts but they try to justify not cashing me out the money by that rule alone and said but you can continue to play and we will honor future redemptions from this same account I'm being scammed for $282 but we cannot essentially pay you right now because the RTP for the weekend was too high and don't have the money to pay it but please continue to use this account your contacting us from and will honor your future redemptions but this one we will not. They tried to tell me I use multiple accounts to earn money all inside of one account that is impossible I don't care who you are or what platform you are they are a scam they are scandalous and please heed my warning on that. They used a lie and fake excuse to justify on their end not to pay me yet cannot even provide proof that someone else had made any other account in my name which is a bigger issue
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