Customer support is great, and I genuinely believe they want to respond appropriately and assist. I’m not going to rag on employees when it has nothing to do with them. With all that being said, the online casino is just so absolutely rigged beyond belief. Do yourself a favor, don’t even bother signing up and just go to a real casino.
There’s a difference between losing, and then losing to absolutely absurd probabilities that fall in between 11 and one million chance of happening. You’ll get a generic response about RNG’s and such, the same story you’ll get from every online casino.
If you actually do the real math, you’ll see situations that are practically impossible to happen. I had two sessions, in which 16 straight hands were lost in Blackjack. That’s right, twice, two separate times, 16 straight hands. The odds of that happening are in the 0.00004%. Not a push mixed it, straight up, legit, 16 straight. In 50 straight hands, it was 6/50 during stretch. That’s a 0.01% chance of happening, perfect basic strategy drops that even lose to around 0.0079%.
Believing in RNG changes the statistics to ve even LOWER of happening considering that each result is allegedly separate from each other, unlike a real casino where the true count could be highly against you, you’d still need 200,000 plus hands to even remotely come close to potentially having a run like that. RNG is suppose to eliminate that for both sides.
The math is so blatantly impossible. It’s a shame that people like Bluff and Brettski are promoting and getting paid to advertise such a money stealing business model that is designed not for entertainment, but for sucking the life out of people. If you’re looking to play for fun, you’ll get decent customer support. If you’re looking for a fair site across the board, avoid this at all costs.
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