They behave as if they can't locate my deposit. I made my deposit around 8:00 or 8:15, and now it's 10:05. I'm told I'll have to wait 24 to 48 hours for the appropriate department to review it. They keep coming back to say, 'just a few more seconds, I'm checking on it,' yet they couldn't resolve anything. It felt like they wanted me to give up, but I persisted until they finally admitted that despite being transferred twice, I wasn't speaking to the right department. Now, it will take them two days to review it, which is unacceptable. (Update) This is absolutely unfair. I've already provided proof of my payment, so take your excuses elsewhere. I demand my refund immediately so I can close my account! (Update #2) After a brief conversation today, a representative actually helped locate my deposit. However, others, including different representatives, argued with me and claimed there was nothing they could do. I would still advise avoiding this place. (Update #3) I've changed the title since my deposit was finally processed the next day. Now, I'm waiting for them to process my withdrawal and will provide another update on the outcome.
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