WORST airline experience ever: Flight scheduled for 4pm. At 3pm , they just mentioned that there are mechanical issues with the plane and we won't take off until 9 pm. They refuse to give hotel vouchers unless and until they cancel--which could be as late as 12 am. They give a $10 "food" voucher (a cup of chips was $5.75). They made us wait; then, around 630 pm. send an email saying it's canceled. They didn't announce anything to anyone. I got the hotel and another generous voucher for $10 meal. They "rebook" me on a flight that says leaving from MIA to Detroit and then to LGA. No arrival time listed. What was it? Leaving at 7 am from Miami, and arriving at LGA at 7 am the NEXT day. They had nothing else to offer. I had to pay $240 for a new flight with a legitimate airline to get home the next day. Biggest negative review. Was told by two other travelers that Spirit doesn't take care of its fleet. Another few guys were also being cancelled on another flight for the same reason
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Since when did air travel become so expensive? At Spirit Airlines, our motto is Less Money. More Go. We believe that when you spend less, you ultimately get More Go. Whether that means more adventure in new places, further trips to far-away destinations, or maybe visiting the ones you love more often, we champion those fliers who see travel as the ultimate goal. We strive to keep airfare fair by allowing our fliers to pick à la carte extras like bags, seat assignments, and refreshments, while others bake them into their ticket prices. Our Fit Fleet™ is also one of the youngest in the industry, allowing us to charge less for fuel while taking you further.
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