I ordered two Kokedama bonsai trees from Spirit of Japan after receiving one as a Christmas gift from my wife. She encountered a problem with the shipping /delivery. She contacted them and they worked to sort it out. I got my gift a few days after Christmas but it was worth the wait. These trees are very unique. I have a bonsai collection on my garden but hadn’t ever seen Kokedama before. I too encountered a mix up in the delivery process and emailed them immediately. Tracking numbers were mixed up in the carrier’s system and showed my trees out for delivery in Bronx New York. Within one hour they sorted out the problem and I received my trees. They are bare leaf due to the season but have buds on them signaling they will leaf out once spring comes. It is essential that they be kept damp until growing season. I’m really looking forward to seeing them in full bloom.
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