I finally received a reply through a review platform, but not directly: Dear Customer, we're sorry you didn't get your game code instantly after your purchase! We've had some issues with our new website integration. This is now resolved, and we're truly sorry! Have a nice day! Best regards, the support team. I'm thrilled the website is fixed (sarcasm). I still haven't received any official response, refund, or game code. Am I just supposed to be satisfied that their new site works and walk away without what I paid for? Absolutely terrible customer support. AVOID!
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At SplaMe, we are pioneers in the development and manufacturing of high-quality Cold Therapy Equipments, designed to elevate your recovery and wellness routines. We believe everyone has the potential to become their best self—stronger, healthier, and more resilient.
