I can't fully recommend this service. While the staff at the local office were polite and friendly, the behind-the-scenes service often fell short of the promised “full-service” experience. Be ready to know your rights and advocate for yourself — it’s smooth until you take possession of the vehicle, after which it seems to focus more on fees and compliance. I faced several issues, including unacknowledged notices, conflicting repair instructions, and unexpected fines, which made the experience stressful and inconsistent. Overall, while the staff were nice, the service didn’t meet my expectations.
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