The first charge was rejected, prompting me to place a second order. Shortly after, I noticed both charges had been processed and I quickly requested a cancellation. I received only one unclear email regarding my request, with no further notifications. Weeks later, I received one shipment, followed by another the next day. Just yesterday, I got an email asking for this review. Upon checking my junk email, I discovered two emails confirming the duplicate purchases. This situation was never my intention. Timely confirmations or a better order review system could have easily prevented this issue.
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