As the General Manager of a branded hotel, I recently dealt with a reservation made through Splitty that raised serious concerns. The guest had booked a rate that was not loaded by our hotel and had been sourced through an unknown wholesaler who leaked the rate without our approval.We are committed to providing a transparent and reliable booking experience to all our guests. Unfortunately, platforms like Splitty — which rely on opaque and unauthorized wholesaler sourcing — undermine that trust and create operational issues for hotels.Recommendation: Travelers should avoid using Splitty until they address the legitimacy and transparency of their inventory. For peace of mind, always book directly with the hotel or through trusted, contracted partners.
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