Please take a moment to read this! I strongly advise against using this service. For three and a half months, everything seemed fine, as I always dealt with the same representative. However, today, November 30, I faced a significant issue that cost me a lot of money. I received a payment link for my hotel reservation in Pensacola, which was supposed to be for a stay from November 30 to December 7, totaling eight months. After I paid, my email confirmation showed the dates as November 29 to December 6. I spent over three hours on the phone with the support team, but they refused to correct the dates. When I arrived to check into my hotel, I discovered I had been marked as a no-show, leading to a loss of over $400. I didn't want to pay an extra $50 for a refundable option when I knew I would be staying. I have all the evidence, including the original link with the correct dates, but it seems to be of no value to them. They won't return my calls, and now I'm out over $400 and had to book another hotel just to work. This experience has been frustrating, and I plan to share my story on every platform available. This situation is unacceptable and affects real people's lives, costing me more than many earn in a week.
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