I have always rated this service highly, but after several online orders, I am really disappointed with their customer support. I attempted to purchase golf clubs for my wife during the Black Friday sales and found some at a fantastic price, so I made the order. Over a week later, I received only a single men's club. When I called, they told me the SKU matched a men's club and that the wrong item was posted on the website. A week later, a customer service manager emailed me, advising to simply return it, with no effort to provide the correct item. I was left scrambling to find a replacement gift. I have spent thousands at this company and its affiliated stores, but I am seriously reconsidering where to shop in the future.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop SportChek.ca for the top deals on sports equipment, jackets, boots, shoes, training equipment and clothes. Sport Chek is Canada's largest retailer of sporting gear & accessories, for running, skiing, snowboarding, hockey & more. Free shipping cred...
