Extremely rude and aggressive female young staff at the Sport City Den Haag, Babylon. I recently witnesses an incident at Sport City Den Haag Babylon. The incident occurred yesterday when I observed a female staff member, with short stature and long black hair, displaying extremely rude and aggressive behavior. I witnessed this young staff member abruptly opening the doors of both the steam room and the Finnish sauna, without any regard for the individuals already inside. When questioned by one of the sauna-goers, who inquired about the reason for this, the staff member coldly mentioned that it was for cleaning purposes, despite it being 20 minutes before the gym's scheduled closure! The sauna user politely suggested that a simple knock on the door would have sufficed, and requested just one more minute before closing the door. The staff member refused to accommodate this reasonable request, instead reopened the door immediately. The situation escalated when the staff member began insisting on the sauna user's membership number and demanded an immediate departure from the gym. When the sauna user attempted to use the other Finnish sauna she was informed that that sauna was closing 15 minutes before the gym's scheduled closure. Throughout this ordeal, the staff member followed the sauna user aggressively, even while she was dressing, reprimanding her in a confrontational manner, while the staff was standing fully clothed and the lady was sitting down trying to get dressed. This incident raises serious concerns about the procedures used, Abruptly opening the doors of a sauna is not only rude but also displays an aggressive disregard for the comfort and privacy of the customers. This incident also raises serious concerns about the professionalism and training of the young staff involved. It is my hope that Sport City Den Haag Babylon takes this feedback seriously and addresses the need for improved training to ensure a more positive and respectful environment. I would also considering firing the young staff, considering the seriousness of her aggressive behaviour.
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SportCity bestaat al sinds 1995 en is met inmiddels 115+ clubs door heel Nederland 'je sportclub om de hoek'. Wij zijn je plek voor spinnen, boksen, yoga, cardio, krachttraining en gezelligheid. Bij ons voelt sporten als thuiskomen: een fijne plek waar je kunt trainen, lachen en ontspannen.
