I really want to rate them a 4.5. My main concerns are the lack of open parlays and the inability to buy points on parlays. If you primarily bet on parlays, this might not be the best fit for you. However, the service is excellent; even the automated customer support usually meets my needs without requiring human assistance. Overall, they excel in every area except for parlays—I really need the option to buy points and leave a spot open occasionally. Nonetheless, there are other platforms available for that. I would certainly recommend including this one in your options, as they offer great rewards and bonuses, particularly their impressive rewards program.
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