I had bought a winter coat for my mom, she wanted one size bigger, as it was available on their website I asked in-store if they could order it for me to the store. The said I had to return the coat and would get a credit note and not money to reorder the coat in bigger size from their website. Which I did. I just received the coat, not only is it ripped from the front but also has the security tag still on it! And I am wondering whether this is the first time someone has made an order from their website? How do you NOT check the item before posting??!!
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