I purchased two pairs of hiking boots during Black Friday week. They took a week to arrive with minimal updates, and the postage cost around £7 or £8. The adidas boots were fine, but the other brand's boots were poorly stitched and extremely uncomfortable, cutting into my ankle. When I attempted to return the faulty pair, I was told I could not drop them off at a local store and had to post them back to England. I also had to handle and pay for the return shipping despite indicating they were faulty. This return process seems designed to deter returns. I will not shop here again; other online retailers make returns easy, while this one makes it a hassle.
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