This is absolutely ridiculous. Be sure to carefully read the details when placing orders. I mistakenly ordered a snood thinking it was for adults, as the main picture showed a grown man wearing it. When it arrived, I found it was actually sized for children. The packaging clearly stated sizes for kids, which is misleading. Now I have to pay £4.99 to return it. I won't be ordering online again, as having to return items through the service instead of in-store is just another expense after their poor sizing information.
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