Ordered protein powder for $150 NZD, but the product was expired (Best Before 2025-07-11).
After contacting support, I received a full refund of $151.95, but no compensation for the inconvenience and health risk (I felt unwell after a small sip).
When I requested a small $50 goodwill gesture, they refused citing my earlier tone, even though I apologized.
Disappointed with how expired products are handled. Would not recommend buying supplements here without checking expiry dates carefully.
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