Sportsman’s Warehouse charged my card for an online order and then later claimed the order “did not go through,” even though the charge is very real and still pending on my card. What makes this worse is that it happened during a promotion, making it hard not to notice the pattern of taking payment, canceling the order, and conveniently avoiding honoring the promo. To add insult to injury, customer support was completely unavailable when I tried to resolve it and I was told they were not taking calls because staff was “off for a holiday party,” with no callback option, no live support, and no resolution. Charging customers without fulfilling orders and then making support unreachable is unacceptable. I’ve shopped here before, but after this experience I won’t again. Buyers beware.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop Sportsman's Warehouse, online & at your local store for Outdoor Sports Gear: Hunting, fishing, camping, recreational shooting at competitive prices.