Made an appointment 3 weeks ago to sell a rifle. Showed up for my appointment, but the person (LANCE) the only person to approve purchase is not there. Move on to my second appointment, gun pick up (same day)… they say I have been “delayed”. Zero notification until I showed up for two appointments they scheduled. Customer service 0. Professionalism 0. This is my second bad experience with the gun department. I live in a place where there are two gun stores… Of the two, SW was the only one to carry the gun I wanted…SW average rating is 1.7 only because 1 star is a low as it goes as stated in many reviews.
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