This is the worst app i have ever used. As a UX designer I'd expect large companies like Rogers to take responsibility and accountability to correct the massive problems. If you are the only providers in an entire region (Western Canada) I'd expect you to do a good job. Maybe do a bit of user-research and understand edge cases like the huge amounts of blackouts and the issues with IP being directed elsewhere. Just because you have a monopoly on internet, cellphone use and cable doesn't mean you can sell a shit product. Bring back NHL.com. This shit sucks.
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