Review Time
This is the worst app i have ever used. As a UX designer I'd expect large companies like Rogers to take responsibility and accountability to correct the massive problems. If you are the only providers in an entire region (Western Canada) I'd expect you to do a good job. Maybe do a bit of user-research and understand edge cases like the huge amounts of blackouts and the issues with IP being directed elsewhere. Just because you have a monopoly on internet, cellphone use and cable doesn't mean you can sell a shit product. Bring back NHL.com. This shit sucks.
This is the worst app i have ever used. As a UX designer I'd expect large companies like Rogers to take responsibility and accountability to correct the massive problems. If you are the only providers in an entire region (Western Canada) I'd expect you to do a good job. Maybe do a bit of user-research and understand edge cases like the huge amounts of blackouts and the issues with IP being directed elsewhere. Just because you have a monopoly on internet, cellphone use and cable doesn't mean you can sell a shit product. Bring back NHL.com. This shit sucks.
I enjoy Sportnet for the Blue Jay games. Excellent reporters, analyst, and camera personnel excellent. What I find super unfair is blacking out most maple leaf games in my area. I can understand maybe when Senators or Montreal are planning since I live in Cornwall, Ontario. I have wanted to view several late games and all were blacked out. So forcing the customer to buy nhl package when he’s already paying good money for Sportnet is unacceptable.
I requested a refund after subscribing in order to watch the Raptors games with my son. They played horror movie ads and now my son has nightmares and refuses to watch his favourite game/team. Sportsnet refused to address my concerns and refused to refund me the $34 dollars. Very disappointed there were A) so many ads, and B) R rated ads that were shown repeatedly.
Trying to get information on a partial refund for an annual subscription.They acknowledge receipt of my emails but no one is honest enough to say, I assume being the answer, that they don't refund anything.You can look for games on their "game finder", but it still doesn't say if it's available.You take your chances on seeing your team play whether it's the standard or premium subscription.
Takes most Canadians money; that prefer legal, & can't stream a complete sport game. Nobody sues cause Canada is weak. Most politicians work/wanna work there. Regular people prob know a shareholder. $30-45/month for crap. Not just the world-series outages. There are streaming errors all the time.
App is incredibly terrible. It always freezes at the absolute worst time as if they hit a button when something exciting happens, making you restart the whole app and going back to where they cut it off. Also, they just decide to raise fees whenever they feel like. No warning, nothing.Would rate this a 0 if they had that. Don't waste your money, there are other ways to watch.
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