I made an on-line enquiry over the weekend and Craig replied to me on Monday morning. He was very helpful with my enquiry, taking time to understand what I was asking and then checking to confirm that my preferred seating option was not available. As to turned out, two seats were available Craig clearly knew how the AO ticketing system works and seemed to have a good understanding of the layout of Melbourne. I was able to make some quick decisions with confidence based on Craig's assistance to secure a booking.
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