I wish there was a 0 star! I was looking for a parking garage very close to the doctors office in Manhattan as my husband just had surgery and walking was not easy. It had a good rating and said it was a "2 minute walk" to the doctors office. We got to the garage, (they were great) and they laughed and said it was at least a 25-30 minute drive from the garage. We had no choice but to get an uber to get to the doctors and back to the garage, and almost lost our appointment. Why would they do that? I called to complain, and they offered a stipend towards our next use?! Seriously? They are horrible! They lied, and have no customer service! I would NEVER use this company again. HORRIBLE!
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SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. When you book with us you'll get an instant prepaid parking reservation, backed by the SpotHero Guarantee. We operate in 300+ major cities in the US and Canada, and we've helped park over 50 million cars since 2011. See more
