I wish I could give negative stars. I placed an online order in NZ dollars for over $600, and since they don't deliver, I arranged to pick it up from a store an hour away. I noticed an unexpected 'international transactional fee' on my bank statement, which was not mentioned on my invoice. I emailed the company to request a refund for this fee, and instead, they canceled my entire order without my consent. I'm appalled. I took a day off work to collect my order, and they had the audacity to cancel it after charging me illegally. I’m still waiting for a resolution.
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