I was having issues with a credit card issue at both places for 4 days that never got resolved. I kept being sent to a different department and told they would get back with me. Hours and/or days later they did! That’s been resolved after calling daily. Then I needed assistance with adding buttons, groups etc… to the system. Told someone would call me back 3 hours later. In the interim I reached out to Chris Jones a rep who I had only spoken to a couple times. He immediately returned my call. I explained the issues I was having and the help I needed and the lack of time I had to wait around for a call. He immediately said he could help me right now. He literally sent a zoom call to me. Had lots of patience with me. Walked me through step by step and not only answered all my questions and concerns but took the time to show me along the way! He was very patient with me and genuinely cared about getting things taken care of. He was very helpful and after 45 minutes with me, the issues were resolved and I got exactly what I needed accomplished! Top notch service! Definitely an asset to your company!Sincerely LoriGM for Trs Place and South Gate Saloon
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SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.See more
