I'd give it a zero if I could. We truly thought this company would be good for us to use, it's been a nightmare. The sales rep was in my business multiple times prior to signing, and emails too, now he is unwilling to even provide us with a phone number for issues we are having. The customer service is even worse, promising callbacks that never happen, unaware of what the product can do and what it does ,and they will lie to you without a concern about it. They set up our banking information incorrectly and try to blame it on us, DoorDash app is awful, took us days to get things set-up part way, no help from company that promised "white glove" service, nope. Basically they tell you to kiss their ass. I wish I stayed with Square, had this thing online 3 days and it is horrible, freezes up, crashes, won't take credit cards, multiple re-boots of system, free isn't free, wish they'd take this thing back without a fee, train your rep and your people, and correct what seems to issues many are having .
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SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.See more
