Items due by 17 December haven’t appeared. We spent well over £150.00 for bespoke items specifically for Christmas that they’ve failed to provide. Speaking to customer service is the equivalent of talking to a brick wall. No advice provided is ever the same. We have no items and have received confirmation a refund will be processed but the fact remains we wanted the items. Useless service, awful customer service and we will actively tell people to avoid using them.
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