sprouts.com

1.9
1.9 Based on 41 reviews

...

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Payaca_YT
Issues with billing practices

During a recent visit to the store, I used self-checkout and was charged multiple times for an apple purchase. After raising the issue, a cashier corrected it but did not apologize. A few days later, while shopping with my sister, we found we had been double charged for two items totaling nearly $80 after spending over $200 on groceries. When we sought assistance from a manager, the employee was dismissive and seemed familiar with complaints about overcharging. In addition to high prices, overcharging seems to be a frequent issue.

1
Date of experience: Dec 09, 2025

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