An absolute waste of time!!!!The SPSO describe themselves as an independent body providing fair and unbiased decisions on complaints……Rubbish!!!!Public services already know the outcome if you are unlucky enough to have to use the SPSO for their services These review stats don’t lie…. This is a Scam company and should be closed down.
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The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.