I have not received my order and still lack a delivery date. I placed my order on January 3rd and reached out the following Tuesday for an update. They informed me it would be after January 21st unless I accepted an alternative option. I confirmed that the alternative was acceptable since the items were needed as a birthday gift on January 13th. However, I received no confirmation about the shipment. I messaged again to check on the status but was ignored. After multiple attempts, I finally emailed and the automated system escalated my concern, but I still heard nothing. I followed up again and eventually received a response from a representative who reiterated the alternative and apologized profusely, assuring me I would receive it by the 13th. Now, with the 13th approaching, there is still no indication from the courier that they have even received the package. This has been the worst customer service experience I've encountered. There was no warning about a minimum three-week delay, and the lack of communication has been frustrating. I'm beginning to doubt I will ever receive my order and am unsure how to cancel it.
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Meet Spudos, we’re Salt'n'Shake on steroids. Unpackaged, unseasoned crisps that you season yourself with our 8 amazing Spud Dust flavours, while doing good for the planet.
