Completely useless! They do not work. I followed all the instructions and watched the videos! When I called to return, I was instructed to complete a satisfaction survey via an email link and then respond for the return address and instructions. However, the survey questions are cleverly phrased. You cannot honestly indicate that the item is defective. The only options are misleading and shift the blame onto you. They don’t respond after that! I’m now reporting them to my bank, as getting them blacklisted seems the only way to deal with these scammers. I will update my review if I make any progress!
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