After Google Domains was discontinued, we were forced to move to Squarespace. For the past three years, we have constantly experienced different issues. Either payments are not processed at all, or they are charged twice. Now I have been unable to log into my account for five days and cannot access hundreds of domains. Can you believe that?
Their support is extremely poor; they respond only once every two days. Five days ago, my account was suddenly locked and I was asked to complete biometric identity verification. I submitted the requested documents, and nearly three days have passed, yet I still cannot access my account.
I will be transferring my domains away from Squarespace to another provider as soon as possible.
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