TV operated satisfactorily for four years until ethernet input failed. Response to claim was timely. Troubleshooting was thorough and friendly. Repair part was not available so I was allowed to select a replacement TV from 3 equivalent models. However, I was not notified of the delivery time of the replacement TV and an unexpected delivery was attempted and failed. I called and scheduled an acceptable delivery time. The new TV arrived as re-scheduled and is working fine. Duration of claim process was 3 to 4 weeks. I am glad I purchased a 5 year protection plan with the original TV.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more