They were prompt, gave helpful information, examined the vacuum cleaner in a reasonable amount of time (a week excluding shipping), corrected the problem and sent it back ready to use. The extended warranty was honored and definitely worth it. I wish it hadn't been needed. A new machine should last more that a year at the high end price. I'd also like repair to be local and not have to mail it off. Shark doesn't make it easy requiring it be sent off for repairs. No options.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
