September: Dishwasher quit working properly. Called for service and was given a Claim ID #087255954135 on 9/16/2025. The phone agent tried to diagnose the problem and ordered parts. The repair was scheduled for 9/22/2025. The technician arrived and said the parts we received were not correct. He left and said he would re-order parts. When he called to check on the parts a week later, we were told that the parts we received were incorrect. No more feedback from him.Received an email on 10/27/2025 notifying us that the unit could not be repaired and we would be getting a refund for the cost of the dishwasher and tax by email, which I never received. I called to follow up on the payment, and was informed by Ivan that a payment was being went out to us, but nothing yet. It has been over two months and nothing has been accomplished. I want my my refund so I can purchase a new dishwasher!!!! HELP!!!!!!
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