I was a little confused on what to return for repair. Their forms are targeted to the digital equipment and not the vacuums. Make sure you have the model name, mine wasn't on the unit, but the rest of the info needed was there. It was straight forward to return with their shipping label. They sent my vacuum back in a timely manner. If you have an auto floor vacuum, you might want to keep the box so it's easier to pack the dust bin.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
