I bought a Samsung Bespoke fridge from Home Depot. Allstate offered coverage so I bought it for almost $500. It's been 2.5 years, and the compressor is not working on the fridge. Called to make a claim, and they said to do a manual defrost, which does nothing. They then said they made a service appointment through Samsung, which was a lie. Took off work, sat at home all day for no one to show up. Called and they said I need to contact Samsung. I call Samsung and they say I need to contact Allstate. Meanwhile, it's been a week for my family of 5 to have no refrigerator. Never ever purchase any policy for any appliance from Allstate. Their policy is garbage, just like all the food that was in my fridge. Buyer beware, because they will not stand behind their policy. Would give zero stars if possible.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
