squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Max O
Updated: They helped resolve my issue

I wanted to get a replacement iPhone 15 Pro after mine would restart suddenly and frequently. Luckily, I had the warranty that was included with the phone I bought from eBay right? Wrong. They sent me a different phone of an entirely different color, a different size storage, far worse battery (16% worse!) and it was just generally an off-putting experience every time I had to call because nobody at the call center seemed to know where my claim was at during any given time.When I called, they told me “we try our best to give you the closest phone to what you had but that might not always be the case.” Yeesh. The guy who I made this claim with said it would be the same phone, on a recorded line! What a POS service.Update: they called me today 9/22 and provided a better resolution for my phone. I appreciate it, thanks Allstate.

4
Date of experience: Sep 19, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More