This company works on behalf of Allstate (my cell phone warranty plan). Can you imagine a phone claim taking 2.5 weeks? First there was manual review of the claim with additional information and pictures required of us, then there was the 24-48 hour response time, then there was the responses to emails that get returned to sender so you have to spend 30 min on a call checking to see if they got them. Then there is the phone that never arrived, the emails that never arrived, the phone calls that take a minimum of 30 minutes. NEVER in my life have I had such an incredibly bad experience with a company. When this gets done, I'm pulling my account from the provider that uses them for warranties. They are the worst. So, my advice is before you buy a product, make sure that Square trade isn't involved in any warranty process.
Claim your business profile now and gain access to all features and respond to customer reviews.
Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
