I would give negative stars if it was an option! I purchased a Bosch dishwasher from Home Depot along with a 5-year protection plan from SquareTrade (Allstate Protection Plans). When the dishwasher failed just over two years later, I filed a claim and followed every step they asked — including three separate technician visits.Each time, the issue was diagnosed as a motherboard failure. But instead of resolving it, SquareTrade kept sending unprogrammed replacement parts, leaving me without a working dishwasher for over six weeks.Then — after the third visit, which triggered their own "No Lemon Policy" (meant to guarantee a replacement after 3 failed repairs) — they suddenly voided my claim due to a technician noting new rodent droppings that were never present during the first two visits.This was clearly a tactic to avoid reimbursing me under the lemon policy. I provided detailed documentation, appealed the denial, and followed up multiple times — no one responded. SquareTrade/Allstate is using irrelevant excuses to deny legitimate claims and is not honoring their own warranty terms.I’ve now filed complaints with the Better Business Bureau, the California Department of Insurance, and the Department of Consumer Affairs.If you’re thinking about buying a protection plan from SquareTrade or Allstate — don’t. You’ll pay for coverage they have no intention of delivering when it matters.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
