Here is a list of actions you can take on most all customer-facing websites that you cannot do on Allstate's Phone Protection site: change your billing address, change your credit card, see your billing history, review your contract, update your list of devices to be covered. When I ask the chat agent where I can find this information, he tells me to check my email for the confirmation letter from the day I initiated the plan -- which in my case was 17 months ago, and I no longer have it.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
