It is by FAR the worst protection plan that I have taken!I would put a negative star if I could!!I purchased a refrigerator from Home Dépôt and it stopped working; I called the protection plan that I purchased, always my last resort as I hate making claims. My refrigerator stopped cooling and I lost all my food. The 1 to 2 business day became over a week and my problem is not resolved.I requested a refund but they are offering a gift card ... I MUST replace my fridge but I am certainly not going back with square trade protection plan! I have an excellent customer service at Home Dépôt that's unfortunate. Another point: I'm fully bilingual but there are a lot of people that are mainly francophone in Québec and a few times that I called, they did not have the option for French + called on Friday and was told it's a holiday!!! July 4th is not a Canadian holiday and was expecting a better customer service Dreadful experience and I still don't have a fridge.I want my money back!!! NOT a gift card
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
