I was eventually able to receive a replacement coffee pot for the one that was no longer working correctly. I did have to send inquiry emails more than one time in order to get a response about the status of the replacement item. All in all, it took me over two months from my initial attempt to file a claim and my receipt of the replacement. Each time I communicated with Square Trade either by email or by telephone, my interaction with the representative was very positive. I would give Allstate Protection Plans a 3, but would give Square Trade a 5. That's how I came up with an average of 4 for a rating.
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more